Privacy Policy

1. Data Controller

VAT ID: IT03033250352
Privacy contact: [email protected]

2. Categories of Data

• Account and identity data (name, email, authentication metadata).
• Billing-related data (plan, subscription identifiers, payment status).
• Usage and operational data (search inputs, provider logs, outputs).
• Technical data (IP address, browser/device details, timestamps).
• Support and communication data shared with our team.

3. Purposes and Legal Bases

• Service delivery and account management (performance of a contract).
• Security, fraud prevention, and abuse monitoring (legitimate interest).
• Billing, invoicing, and payment lifecycle management (legal obligation and contract).
• Customer support and incident handling (legitimate interest and contract).
• Product analytics and quality improvement (legitimate interest).

4. Data Retention

Personal data is retained for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention times may vary by data category and applicable law.

5. Processors, Subprocessors, and Transfers

LeadZignal may rely on third-party providers for infrastructure, authentication, billing, analytics, email delivery, and support operations. Where required, international transfers are governed by appropriate safeguards (for example, Standard Contractual Clauses).

6. Data Subject Rights

You may request access, rectification, erasure, restriction, portability, or objection to processing, where applicable. You may also lodge a complaint with your competent supervisory authority.

7. Security

We implement technical and organizational safeguards appropriate to the nature of the data and processing risks, including access controls, monitoring, and incident response procedures.

8. Cookies and Similar Technologies

LeadZignal uses technical cookies and similar technologies required for authentication, session integrity, and core platform functionality. Additional analytics or marketing tools may be introduced with appropriate notice and controls.

9. Policy Updates and Contacts

We may update this policy from time to time. Material changes will be reflected on this page with an updated date. For privacy inquiries, contact [email protected].